Guardian Life Insurance Limited Privacy Policy

Guardian Life Insurance Limited ("we," "our," or "GLIL") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. If you do not agree to the terms of this policy, please do not use our app.
We may collect the following types of information:

Personal Information:

  • Name, contact details, date of birth, national identification number, and other identifiers.
  • Policy details, claims history, and payment information.

Non-Personal Information:

  • Device details, IP address, app usage data, and error reports to enhance user experience.
The information we collect is used to:
  • Provide and manage your insurance policies and claims.
  • Respond to customer service requests and support.
  • Enhance app performance and user experience.
  • Send promotional or informational messages if you consent.
We do not sell your personal information to third parties. However, we may share your data with: Unless the new purpose is required by law, before using personal information for a purpose not previously identified, the company will identify the new purpose and obtain the consent of the individual toits use.
  • Authorized third-party service providers assisting us with app functionality.
  • Legal authorities, if required by law or to protect our rights.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. To protect your data:
  • We use secure servers and encryption for data storage.
  • Access to your data is restricted to authorized personnel only.
You have the right to:
  • Access the personal information we hold about you.
  • Request correction or deletion of your data (subject to legal obligations).
  • Opt-out of promotional communications at any time.
The app may use cookies or similar technologies to improve functionality and analyze usage patterns. You can disable cookies via your device settings, though some features may become unavailable.
Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their policies separately.
We may update this Privacy Policy periodically. You will be notified of significant changes via in-app notifications or email.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Guardian Life Insurance Limited:
Police Plaza Concord (13th Floor), Tower- 02, Plot # 02, Road # 144, Gulshan Avenue, Dhaka- 1212.

Customer Care: 16622
Email: [email protected]